Bakang Mmuwe

IT Technician Responsibilities:

• Installing and configuring hardware and software components to ensure usability.

• Troubleshooting hardware and software issues.

• Ensuring electrical safety standards are met.

• Repairing or replacing damaged hardware.

• Upgrading the entire system to enable compatible software on all computers.

• Installing and upgrading anti-virus software to ensure security at the user level.

• Performing tests and evaluations of new software and hardware.

• Providing support to users and being the first point of contact for error reporting.

• Establishing good relationships with all departments and colleagues.

• Conducting daily backup operations.

• Managing technical documentation.